Email: jdlayton@higlandtartan.com

As every product is made to order and personalized to each customer, returns and exchange decisions will be made based on individual circumstances. If the product has visible damage or lack of function upon delivery, it will be mended or replaced. The customer will be responsible for the return shipping charge for any return. Please note that our products are hand made and crafted to last making it unlikely that you will experience any quality issues. If you have any questions or concerns, please email the contact above.